Privacy Policy

Cullompton Carpenters ("we", "us") is the data controller for personal information collected through this website. This policy explains what we collect, why, and what rights you have under UK GDPR and the Data Protection Act 2018.

What we collect

• Details you give us in the enquiry form: your name, phone number, email address and message.
• Basic usage events, such as when a call or email link is clicked, so we know how people contact us.
• Standard technical data your browser sends, such as approximate location and device type.

Why we use it

We use your details only to respond to your enquiry, provide quotes, carry out work you ask for, and keep basic records of jobs. Our lawful bases are legitimate interests (responding to enquiries and running our business) and, where work is agreed, performance of a contract.

Sharing

We do not sell your data. We use trusted service providers to host this website and store enquiry data securely on our behalf. We may share information where the law requires it.

How long we keep it

Enquiries that don't lead to work are deleted within 12 months. Records relating to completed work are kept for up to 6 years for tax, insurance and warranty purposes.

Your rights

• Access a copy of the data we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Complain to the Information Commissioner's Office at ico.org.uk.

Contact

Email nick@cullomptoncarpenters.co.uk or call 07807 046228. Post: 59 Hammett Rd, Cullompton, Devon EX15 1HP.